Koronadal City – Assistant Secretary for Special Concerns Rodolfo Santos visited this week the regional office in a bid to implement the “ready- check-set” activities to ensure the agency’s compliance to the Anti-Red Tape Act of 2007.

Asec. Santos said, “our goal is to ensure that our clients are satisfied with the kind or quality of service we rendered to them, while also ensuring that the welfare of employees are protected.”

Together with the said official were Rodante Dulay, Princess Erline Maniquis, Rey Leberiaga, Julian Carlo Sotiangso, Dianne Sodsod and Lilibeth Danuya.

DSWD12 director Loreto Jr Cabaya said, “Let us embrace the principles of ARTA and actively work towards its full implementation.”

The ARTA Law emphasizes the need for clear and accessible information regarding government services through the establishment of user-friendly websites, hotlines, and help desks, that ensures that citizens are well-informed about the services they are entitled to and on the processes involved to avail these services.

Among the agency’s frontline services are: provision of clearances for minors traveling abroad, assistance to individuals in crisis situation and registration of social welfare and development agencies or SWDAs.